Terms & Conditions

These terms and conditions control and protect your use of our website. If you have any queries about them, please email ian@topstitches-uk.com.

'We/Us/Our/Ours' refers to 'Ian Bishop t/a “Top Stitches” '.

'Goods' means the products that Top Stitches have offered or agreed to supply to the purchaser in accordance with these conditions.

'You' refers to the person whose order for goods has been accepted by us.

This website is owned, controlled or licensed by us. Reproduction of part or all of the contents in any form is prohibited other than with our written permission. In particular, no part of our website may be distributed or copied for any commercial purpose, or incorporated in any other work or publication, whether in hard copy or electronic or any other form.

No part of our website may be reproduced or transmitted or stored in any other website or other form of electronic retrieval system. We reserve the right to withdraw our website, any information contained therein, and any goods offered for sale at any time. If you access our website from outside the UK you are responsible for compliance with local laws where they are applicable.

We will not be liable for any claims, damages and costs, including legal fees, arising out of any misuse of this website by you or any user of your computer equipment, whether authorized by you or not, or any misuse of the website or your account information by any other user (except to the extent that such misuse arises from unlawful disclosure of your account information by Top Stitches to third parties).

Our checking processes are designed to ensure that correct prices are published and the description of the product and its photographic representation is accurate.

The colours shown on your monitor may differ to the actual colours of the garments due to technical reasons beyond our control.

The price you pay for goods is as shown on our website at the time of order. We are not registered for VAT. However, orders will only be accepted providing there is no major error in the prices or descriptions shown.

Postage and packaging (P&P) charges will always be confirmed before you finalise your order.

Payment may be made in pounds Sterling using your credit and debit card through Google Checkout, 2Checkout or Paypal. 2Checkout is an authorized retailer of Top Stitches.

We reserve the right to review and make changes to the prices listed on our website at any time.

We will charge your card and issue a confirmation e-mail to you upon receipt of your order. Acceptance of your order will not take place until it has been dispatched.

You may cancel an order at any time up to 7 days after delivery by emailing or telephoning us.

We will confirm cancellation as soon as we can.

Title of goods will pass to you at the point when we accept your order and the goods have been despatched.

Delivery Dates

All delivery dates quoted are given in good faith. We do not accept any liability which may result from the late delivery of goods. Please allow 28 days for delivery.

You may cancel your order up to 7 days after receipt of your order by emailing or by telephone us. We require the return of every cancelled item. Please send the original packing slip with return shipment to:

Top Stitches, Unit G, Holder Road, Aldershot, GU12 4RH

Return/Exchange packages must be shipped postage-paid, preferably by Recorded Delivery or similar . We are not responsible for items damaged or lost in transit. Your payment will be refunded within 30 days. We will not, under any circumstances, accept the cancellation of orders after a period of 7 days from delivery has occurred.

We confirm that in relation to any goods purchased from our website:

1. we have the right to sell the goods to you
2. the goods will correspond with the description on the website
3. the goods will be of satisfactory quality.

We accept no liability for any indirect or consequential loss or damage, or for any loss of profit, revenue or business (whether direct or indirect) however caused or whether foreseeable or not, arising from your purchase of goods on our website.

Our total liability to you under any contract for the purchase of goods or otherwise under this Agreement will be limited to the amount paid by you for any goods purchased.

We will not be responsible for any loss or damages incurred by unauthorized use of your payment card on the website. Nor are we responsible for notifying your card issuer or any law enforcement authority in these instances.

The limitations and exclusions in this clause do not affect your statutory rights and only apply to the extent permitted by applicable law. Nothing in this Agreement shall serve to limit our liability for personal injury or death caused by negligence.

These and other notices elsewhere on our website represent the entire terms and conditions relating to your use of our website to order goods and the supply of goods to you.

No additional terms or conditions requested by and communicated in any way by you will form part of the contract.

Governing Law

This Agreement and any contract for the purchase of goods shall be construed in accordance with and governed by the laws of England and Wales.

Trademarks

All trademarks used in this website are the property of their respective owners and are used under licence. Any use of these trademarks is prohibited other than with our express written consent.

We give no warranties and make no representations, express or implied, as to the accuracy, quality, validity or completeness of any information contained in our website and accepts no liability for any loss resulting directly or indirectly from the use of or reliance on any such information.

We shall be under no obligation to notify any person of any error on our website.

We shall not be liable to any person for any direct or indirect loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

These terms and conditions do not affect your legal rights.

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